Question 1

Where do you currently ship?

Accepted Answer

We currently only ship within Canada. If you are requesting shipment outside of Canada please fill out this form (https://www.hahaconcrete.ca/faq)or email roar@hahaconcrete.ca (mailto:roar@hahaconcrete.ca)and we can look into options for you!

Question 2

What is your return and refund policy?

Accepted Answer

Sorry, returns and refunds are not accepted at this time! However, if your order has been damaged during transportation please do not hesitate to reach out via email roar@hahaconcrete.ca!(mailto:roar@hahaconcrete.ca)

Question 3

There was a colour I saw at a market but it is not listed on your website!

Accepted Answer

Feel free give me a quick DM @haha.concrete (https://www.instagram.com/haha.concrete/)or fill out this form (https://www.hahaconcrete.ca/faq)and I can make your dreams come true! Sometimes I do different colour combos to keep lyfe interesting u no.

Question 4

How do I care for my concrete product?

Accepted Answer

• Your concrete can be cleaned and polished with a soft rag. 
• You may protect the bottom of your concrete with rubber feet, felt, or cork padding. 
• Avoid dropping and dragging your concrete on hard surfaces. This will hurt its feelings. 
• Do not soak in water. It cannot swim! 
• Keep away from asteroids for good measure.

Question 5

Do you take commissions?

Accepted Answer

Right now I do not take commissions for different shapes and forms, however, I can make certain colour combos for ya! Fill out this form (https://www.hahaconcrete.ca/faq)or give me a quick email over at roar@hahaconcrete.ca (roar@hahaconcrete.ca)and let's chat!

Question 6

I am interested in working with concrete! How can I get started?

Accepted Answer

I source my materials and pigments from concrete concrete!(https://concreteconcrete.com/) They have starter kits available to help you get started in the wonderful world of ✨concrete✨!

You can use my code 💥LISAROCKSCONCRETE💥 for 10% off your entire order! booyahhhh